Eleven Sportswear UK Ltd are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and secondly to provide you with the best service possible. We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us in the future.
When you place an order on our website you will have the choice of registering as a customer or checking out as a guest.
The type of information we will collect about you when you place an order or register on our web site includes:
If you choose to register as a customer, this information is stored on our internal systems and our website verifies you as a customer of Eleven Sportswear UK Ltd and helps to streamline your order placement. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by visiting your account or emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our site. If you have any questions/comments about privacy, you should email us at firstname.lastname@example.org.
We use the information you provide for the following purposes:
When you place an order we need to know your name, email address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfil your order and to notify you of the status of your request. We may also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.
Your e-mail address will be used to communicate with you about your order and products purchased. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.
Eleven Sportswear UK Ltd does not sell, trade or rent your personal information to others. To better tailor our services to our customers' needs, we use non-identifying and aggregate information to help us make decisions on how to improve Eleven Sportswear UK. We may also share this generic information with other interested, reputable parties with whom we have established a formal business relationship. For example, which areas of the site have received the most customer traffic overall, or more specifically, how many customer types have visited certain pages. However, we will not disclose the identifying information of individual customers. We also will not use or share the personally identifiable information submitted to us by any other means without providing our customers the choice to opt-out or otherwise bar such unrelated uses.
Eleven Sportswear UK may from time to time share your details with third party analytical resources for the purposes of better understanding customer behaviour and performance, website performance, improved ad relevance and any other analytical process to give Eleven Sportswear UK a better understanding of how to develop its offering to its customers. These third parties will be employed solely for the purpose of the aforementioned analytical purposes, and as such Eleven Sportswear UK will ensure that the third party is contractually obliged to use the data only for the analytical purposes set out in the agreement between Eleven Sportswear UK and the third party, and Eleven Sportswear UK will also ensure that the third party is contractually required to maintain a level of security around the shared data, at least as safe as Eleven Sportswear UK itself employs. Failure on the part of the third party to meet its contractual obligations will result in Eleven Sportswear UK recovering the data, and taking all reasonable actions to ensure the third party no longer has access to the shared data. Any third party cookies used on Eleven Sportswear UK will adhere to the same standards as first party cookies and not collect any personally identifiable information.
Social Media Plug-ins for Facebook and Twitter obtain data for tracking purposes.